TERMS AND CONDITIONS OF AGREEMENT

Welcome to our terms and conditions they are made to protect both parties. If you have any queries do not hesitate to contact us for clarification. A.T.S. is a brand (trademark) owned by Adventure Travel Specialists Limited, a company incorporated in New Zealand.

1. Pricing
Prices are stated in New Zealand Dollars. They are valid for the period 1 June 2003 to 31 October 2004. To guarantee your holiday, full payment of the contract price will need to be received by A.T.S. at least 60 days prior to the scheduled commencement date of your tour.

2. Booking
Bookings should be faxed or mailed to the relevant address given at the bottom of the booking form. You should provide a contact address, email and or fax number.

3. Deposit
A non-refundable deposit of 20% per person is payable at the time of booking. A.T.S. will confirm in writing all bookings within seven days of the receipt of your deposit. No booking will be confirmed until the deposit is received by A.T.S. Payment of the deposit stated indicates your acceptance of these booking conditions. A late booking fee may be charged by A.T.S. if you book your holiday less than 60 days prior to the scheduled commencement date of your tour, as a result of the additional expenses that may be incurred by A.T.S.

4. Final Payments
The balance of the contract price is to be paid to A.T.S. at least 60 days prior to the scheduled commencement date of your tour. When a late booking is made, the balance of the contract price is to be paid at the time of booking.

5. Amendments and Late Bookings
A.T.S. reserves the right to make an additional charge (in direct relation to any additional expenses incurred by A.T.S.) as a result of any amendments you might require to conform to bookings and travel arrangements This includes late bookings, where extra costs may be incurred.

6. Cancellations
A cancellation fee of 10% per person of the contract price is payable once a booking has been confirmed. This charge is made to cover the cost to A.T.S. Any booking cancelled within 30 days of departure may incur additional charges as a result of cancellation fees payable by A.T.S.

7. Refunds

Bookings amended, altered or cancelled after the tour has commenced will not qualify for any refund in respect of unused parts of the tour, e.g. lift passes, specific activities etc.

8. Travel Insurance
A.T.S. strongly advises that at the time of booking you purchase a comprehensive travel insurance policy of your choice to cover any eventuality. A.T.S. further recommends that as a bare minimum you should at least obtain the following covers:
a. Loss of skiing due to injury or weather disruptions;
b. Loss of deposit or holiday payment;
c. Personal baggage and loss of money;
d. Loss of holiday time as a result of weather disruptions.

9. Snow conditions
New Zealand ski fields provide daily snow reports advising of the snow and mountain conditions on the day.
A.T.S. has tailored each individual tour in order to maximise the ski days available for each destination. However, A.T.S. cannot under any circumstances be held responsible for lack of snow, adverse snow conditions, weather disruptions or any other unforeseen or uncontrollable disruptions, however caused.

10. Complaints and Claims
Should any aspect of the tour displease you in any way, please advise an A.T.S. representative immediately in order for the matter to be resolved on a timely basis. Our aim is to make you experience a positive one, one that you would recommend to others therefore timely complaints are welcomed.

11. Responsibility
a. A.T.S. expressly reserves the right to amend, vary or cancel any part of the tour (whether itinerary or service) for any reason whatsoever. In particular, A.T.S. expressly reserves the right in its absolute discretion to utilise hotels, activities or operations or vehicles other than those outlined in the brochure.
b. Proceedings for damages for death or personal injury occurring by accident in New Zealand are excluded by the operation of the Accident Rehabilitation and Compensation Act 1992 which provides a limited statutory entitlement to rehabilitation, treatment and compensation in replacement of common law rights of recovery. In all other cases A.T.S.’s liability is limited to loss or damage sustained by the tour participants as a result of its negligence or that of its employees or agents and is expressly subject to the limitations imposed by the Carriage of Goods Act 1979.
c. A.T.S. does not accept any liability of whatever nature for the acts, omissions or default whether negligent or otherwise of those activities, companies, hoteliers or any person providing service in connection with the tour pursuant to a contract between those entities and the tour participants and over whom A.T.S. has no direct or exclusive control.
d. A.T.S. does not accept liability in contract or in tort for any damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond its control which are not preventable by reasonable diligence on its part, including but not limited to, civil disturbances, fire, floods, war, adverse weather conditions, acts of God, acts of government or any other authorities, accidents to or failure of machinery or equipment or industrial actions.
e. A.T.S. reserves the right to cancel or withdraw any tour or any bookings made for a passenger or decline to accept or retain any person as a member of the tour and further shall be under no obligation or liability to any person as a result of any inaccuracy, misdescription or changes to any holiday or its details, or for losses or additional expenses due to delays of changes in air or other transport services, sickness, weather, strikes, war, quarantine or other causes.
f. Baggage and personal effects are at your own risk throughout the tour, and it is the responsibility of you to effect your own insurance cover as mentioned above.
g. The land arrangements for each entire tour as specified in the brochure represents a complete package of arrangements and an itemisation of costs will not be rendered by A.T.S.

12. Governing Law
This agreement is governed by and construed in all respects according to the law of New Zealand. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the Courts of New Zealand for any disputes or proceedings arising out of or in connection with this agreement. The parties unconditionally and irrevocably waive their rights to object that New Zealand Courts are not the most suitable forum for all parties interests and the ends of justice and proceedings relating to this agreement.

13. Entire Agreement

This agreement constitutes the entire contract of sale between A.T.S. and you. No earlier representation, warranty or agreement in relation to any matter dealt with in this agreement, whether written or oral, may be relied upon as forming part of this agreement. No oral explanation or information provided by A.T.S. or its employees or agents to another affects the meaning or interpretation of this agreement or constitutes any collateral agreement, warranty or understanding between A.T.S. and you. No modification of this agreement shall be valid unless made in writing and signed by A.T.S. and you.

14. Final Agreement
Bookings are only accepted by A.T.S. on the terms and conditions as set out in this agreement. A.T.S.’s liability and responsibilities are limited to what is outlined in this agreement. Payment of the deposit by you is deemed to be your acknowledgement of and acceptance of these terms and conditions.

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